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“She was always on top of everything.”

“Vicky is awesome! We had to move to the VA Beach area suddenly in 2012 so we rented our house in Berryville to a wonderful family. Nine months later my husband was laid off and were ready to return home. Our tenants had no interest in moving out early so we decided to rent something in Leesburg, to be closer to family. I had been keeping an eye on Zillow for months so I made a list of houses and started making preliminary calls.
I think Vicky and I actually connected by mistake when I called about a house and the listing agent wasn’t available. I’m so glad we did! Vicky wasn’t like the other agents I had spoken to already. We had a great conversation even though the house I was calling about wouldn’t accept a dog. I explained our situation and she explained how the rental market works in NoVa. She actually called me back the same day to answer a question when she said she would! After talking to her for just 10 minutes I felt like we were old friends.
When we got notice on June 5th that we had to be out of the house we were living in by July 1st (!), Vicky was the first one I called! She jumped into action and started getting info on every house that could possibly work for us. The next week I drove up (husband was still working) and she spent two whole days taking me around to look at houses. She even met me twice at a house I really liked so my kids and my parents could take a look.
By the end of the second day I was feeling discouraged. Everything was either too expensive or too small or too dirty. She was very helpful through the whole process and, with absolutely no pressure, she helped me work through the options. We parted ways in Purcellville and I told her I would call her later with our decision. As I headed back to Leesburg I couldn’t stop thinking about a house in Berryville that I had been watching on Zillow for a while. I decided I couldn’t make a decision without seeing it. I called Vicky, who was already back in Leesburg. She drove all the way out to Berryville, in the pouring rain, to show me the house that we ultimately decided to rent.
Vicky was very patient and helpful as we worked through our unusual financial situation to get the application ready. She was always on top of everything. I never had to worry that she had forgotten something or wasn’t listening to me. She was always quick to get back to me and I really felt like she had our best interests in mind every step of the way. I’m sure whatever she made off of helping us rent this house was not worth the time (and gas!) it took… But we will definitely be calling her when we decide to sell our house and buy a new one!”

As reviewed by Audrey F. on 11/22/2013

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